Case Study
Khumbu + Olo
Over 40 integrations and counting since 2021.
Partnership
Layers of connection
Leading restaurant technology provider Olo powers order, payments, and guest engagement for over 700 restaurant brands. The company’s open ecosystem interfaces to hundreds of tech partners so that brands have total freedom of choice in their tech stack. With a multitude of touchpoints across this increasingly complex landscape, Olo needed a trusted integrations partner to serve as an extension of their team to offer layers of connection across CRM, guest data, and back-of-house technologies.
Continuous expansion
Olo tapped Khumbu for the wealth of experience across large tech platforms like Uber, CloudKitchens, DoorDash, and many more. With high reliability, 24/7 support, and their unique core focus on integrations, Khumbu consistently delivered on Olo's integration needs across their expanding tech stack. Most recently, Khumbu has enabled the expansion of the Engage suite by connecting various CRM attributes to multiple POS systems. Khumbu and Olo have only continued to expand their work together and accelerate Olo’s tech roadmap as the web of emerging market systems continues to grow.
Results
“Khumbu's team works closely with us, grasping the intricacies of restaurant technology. This allows for smooth integration of various disparate systems like POS, loyalty programs, and customer data into our Engage platform. Their valuable expertise, quick responses, and flexibility contribute significantly to our performance in a dynamic market.”
Curt Coulter
VP of Engineering, Olo